The urgency of the climate crisis and other critical environmental and social problems require innovative solutions beyond business as usual.
Innovation that supports technological breakthroughs and scaling is key to help us evolve and meet the challenges of the new market landscape.
As such we are committed to supporting innovation solutions in business. We invest in emerging technologies, materials, and processes, and especially in local start-ups via partnerships.
A key climate risk across our portfolio is increased torrential rain and associated floods. To adapt to these risks, we deployed Internet of Things, or IoT, solutions to better manage our properties against water leakage and flooding events and enhance operational efficiency and lessen the impact on building occupants and shoppers. With the success of the pilot installations in 2021/2022, this year we installed up to 260 flooding sensors in 48 properties, accounting for around 40% of properties in Hong Kong. We will explore additional potential locations for the sensors.
In 2021/2022, we developed and launched FMIT programme to improve various aspects of property management and maintenance: better budget control by reducing unplanned maintenance, inventory and asset management, tracking and reporting of work orders, workflow improvement to standardise best practice and better contractor performance management. Initial results have been promising after full implementation across all our Hong Kong properties from April 2022. The programme has yielded close to a 30% improvement in response time for repair and maintenance work orders and better utilisation and planning of manpower. We have also seen streamlining of crucial property management functions including site safety, housekeeping and security.
We launched an innovative sustainable finance framework, requiring all future sustainability-linked finance transactions to include KPIs in each of the environment, social and governance areas. This ensures that our financing supports corporate targets that balance environmental, social, governance and prosperity considerations in a way that enables Link to grow responsibly.
We strive to align with global best practices on sustainability disclosures. This year, we launched our new corporate website where we provide public disclosure on asset level sustainability features and performance. By providing this additional information, we intend to better inform our stakeholders and to provide greater transparency and accountability on our sustainability journey.
Investigate and invest in new technologies, materials, processes and business models
Engage and collaborate with NGOs and start-ups to achieve sustainability targets